ARLINGTON, Va. — The U.S. Consumer Product Safety Commission on Thursday announced the recall of more than 440,500 Starbucks-branded mugs due the risk of overheating.
The recall involves four gift sets containing a ceramic mug with metallic coating, the CPSC said. They were sold in 11-ounce and 16-ounce sizes as part of one of the following gift sets sold during the 2023 holiday season:
- Starbucks Holiday Gift Set with 2 Mugs
- Starbucks Classic Hot Cocoa and Mug
- Starbucks Peppermint and Classic Hot Cocoas and Mug
- Starbucks Holiday Blend Coffee and Mug
Consumers should immediately stop using the recalled mugs and either return them to the place of purchase or contact Nestlé USA for a full refund.
Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.NestleUSA.com/info/contact-us-landing, scroll down to “Leave Us a Message”, click on “Complaint,” select “Recall” from the drop down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.
There have been 12 incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns/blisters on fingers or hands and one cut on a finger. One incident required medical attention, the CPSC said.
The products were sold online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024 for about $10, $13 or $20, depending on the gift set.
