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Gov. Ducey announces COVID-19 hotline for Arizonans

Any person in Arizona can dial 2-1-1 and the line will respond to calls in English and Spanish and will provide important information residents need to know.

PHOENIX — In the state's ongoing work to provide residents with resources and help during the coronavirus pandemic, Arizona now has a COVID-19 hotline, an entry point for Arizonans to ask questions and voice concerns.

Any person in Arizona can dial 2-1-1 and the line will respond to calls in English and Spanish and will provide important information residents need to know. 

“As we continue to combat COVID-19 in Arizona, we want to ensure the public has access to resources needed to stay safe and healthy,” said Governor Ducey. “With this hotline launch, Arizonans can get important COVID-19 related information in English and Spanish by simply dialing 2-1-1. 

We will continue to work closely with our partners throughout the state to ensure Arizonans can easily reach important information and stay healthy. My sincere thanks to 2-1-1 Arizona, the Crisis Response Network and everyone working to share life-saving information and prevent the spread of this outbreak.” 

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The hotline is a result of a partnership between 2-1-1 Arizona, the Crisis Response Network, the Governor’s Office, the Arizona Department of Economic Security and the Arizona Department of Health Services. 

The line will provide the following information:

  • How to prepare for and prevent COVID-19 spread,
  • Testing information for COVID-19,
  • What populations are at higher risk from the COVID-19,
  • What to do if an individual gets sick,
  • COVID-19 and animals,
  • And a list of websites with accurate, reliable and up-to-date information.

The line will operate from 8:00 a.m. to 8:00 p.m. each day of the week and can be reached by dialing 2-1-1 while an individual is located in Arizona.