We're here for Arizona's consumers.

If a business is ripping you off or a contractor scammed you, Call 12 for Action volunteers can help. We're here to help with warranties, utility billing, medical billing and more.

Didn’t get what you paid for? Have a billing dispute with a company? Then contact our Call 12 for Action team to help mediate and solve your consumer issue.

If you have a problem with a business, agency or company and you would like Call 12 for Action to help, please fill out the form.

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What We Handle:
• Investigating and mediating with a company regarding a disputed bill.
• Paid for services that are not what the company warranted, and they want you, the consumer, to either accept it as is or pay more to correct it.
• Medical billing and insurance issues with doctors, dentists, clinics and/or hospitals.

What We DON’T Handle:
• Employer/employee issues
• HOA & Rental issues
• Some governmental issues

Our Call 12 for Action team has the experience to investigate and mediate most problems. Complex issues may take several weeks to reach a resolution. Less complex issues are often resolved sooner. Our volunteers are very successful but cannot mediate and solve every problem. If, however, we can’t help we will refer you to the best resource for assistance.

Call us. Trained volunteers are available from 11 a.m. to 1 p.m. Monday-Friday at 602-260-1212 or
1-800-260-1212.